fibre-harvest
High Quality Tops and Worsted Yarns
Designed & Spun in Devon

Privacy & Cookies

This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.

1. John Arbon Textiles Limited

John Arbon Textiles Limited is the trading name for John Arbon Textiles, a company registered in England and Wales with the company registration number 10067750 and having our place of business at 51 Clarkegrove Road, Sheffield, South Yorkshire, S10 2NH.

2. PERSONAL DATA COLLECTED FROM YOU

2.1        The personal data which we collect from you are set out as follows:

2.1.1     your name;

2.1.2     your geographical address;

2.1.3     your email address,

2.1.4     your telephone number

(collectively, “Your Personal Data”).

3. USES MADE OF YOUR PERSONAL DATA

3.1        We will use Your Personal Data that you provide to us:

3.1.1     to enable us to fulfil your orders and to provide the services relevant to you; 

3.1.2     to alert you to any product and service changes and updated information including product recalls.

4. RETENTION OF YOUR PERSONAL DATA

4.1 We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used. To this end, any accounts which have remained dormant for 3 months or more will be deleted.

4.2 If your personal details change, please notify John Arbon Textiles Limited.  If you have any queries about how we use your personal data, please contact us by writing to Jarbon John Arbon Textiles, PO Box 8, Lynton, North Devon, EX35 6WY or email us using our Contact Us page.

4.3 We update this personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

5. YOUR RIGHTS

5.1        You are entitled to ask for a copy of any personal data that we hold about you and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please email us using our Contact Us page.

5.2        In the event you do not wish for us to retain Your Personal Data for administration purposes as detailed above (3), please email us using our Contact Us page.

5.3        The website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6. DISCLOSURE OF YOUR INFORMATION

6.1        We may disclose Your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

6.2        We may disclose Your Personal Data to third parties in the following circumstances:

6.2.1     In the event that we sell or buy any business or assets, in which case we may disclose Your Personal Data to the prospective seller or buyer of such business or assets; or

6.2.2     if John Arbon Textiles Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

6.2.3     If we are under a duty to disclose or share Your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of John Arbon Textiles Limited, our customers, or third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

7. COOKIES AND IP ADDRESSES

7.1        We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to www.jarbon.com (the “Website”). Storing cookies is usual practice for any web site that needs to remember what its users’ preferences are and we use cookies to keep track of your choices in the Website.

7.2        If you would like to delete any cookies that are already on your computer, please refer to the instructions for your browser software to locate the file or directory that cookies are stored in.  If you would like to stop cookies being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu.  Further information about deleting or controlling cookies is available at www.aboutcookies.org.

7.3        Please note that when you visit our site, we also log your IP address, a unique identifier for your computer or other access device. 

8. CHANGES TO OUR PRIVACY POLICY 

8.1        Any changes we may make to this Privacy Policy document in the future will be posted on this page and notified to you using the Website.

9. CONTACT DETAILS

Please direct any queries about this Privacy Policy to:

John Arbon Textiles, PO Box 8, Lynton, North Devon, EX35 6WY
Email: via our Contact Us page.

John Arbon Textiles & Fibre Harvest - British makers of yarns and fibres

Welcome to John Arbon Textiles' website, every page adorned with our luxury Yarns & Fibre Tops, a fine array of woolly wonders.

Nestled in the heart of North Devon, our Mill is one of only a handful of small-scale, specialist worsted processing & spinning Mills still operating in the UK. Full of refurbished machinery John has rescued over the years, with some newer additions along the way, the Mill is where we create, develop and make all our Yarn & Fibre Tops ranges. The new Mill arrival, Italian cone winder (Gino) has settled in splendidly, whilst Gillian the skeiner (one of our oldest machines at over 100 years of age) has had a re-vamp & is running smoother than ever.

Some of our ranges are... Knit by Numbers (100% organically farmed Merino in over 100 gradient shades), Exmoor Sock (our newest addition), Exmoor Zwartbles 4ply & DK (wonderfully woolly & hardwearing), Harvest Hues (bouncy with deep, rich shades), and Devonia (brimming with drape and lustre). Many of these glorious ranges are made using sheep reared and sheared on our doorstep in Devon, as it is important to John to incorporate local & rare breed fleeces wherever possible.

This last year has been a rollercoaster of woolly excitement - we passed the sock side of our business onto Kim Kearney (Arbon Socks) in order to focus wholeheartedly on producing our specialist Yarn & Tops. Our South Molton Mill folk, led enthusiastically by John, are Helena, Jack, Phil, Tash & Frankie (who's come back to the fold proper) - a fantastic team of woolly magicians. Generous amounts of backup comes from Juliet & Sonja (an invaluable new addition) based at our Lynton shop & office, which steadfast assistance from Judi & Ginette.

2019 sees our 5th Mill Open Weekend & Sale on 8th & 9th June, whilst we look forward to attending shows such as Unravel, Edinburgh Yarn Festival, Wonderwool, Woolfest, Fibre East & Yarndale.

Thanks to all our loyal customers for your warm wholehearted support & encouragement. We couldn't do it without you.

All the best indeed

John & Juliet

Jarbon




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