fibre-harvest
High Quality Socks, Textiles and Worsted Yarns Designed & Spun in Devon

Delivery & Returns

DELIVERY

Postage and packaging charges are based on the total value of your order.

- STANDARD DELIVERY in the UK … sent via Royal Mail 1st class post or 1st class recorded post

Up to £2.00 is £1.00 postage
Up to £7.50 is £2.50 postage
Up to £50.00 is £4.00 postage
Up to £100.00 is £6.00 postage
Orders over £100.00 have FREE postage

- COURIER DELIVERY in the UK (mainland only) … sent via Interlink (DPD)

Up to £30.00 is £6.00 courier
Up to £100.00 is £8.00 postage
Orders over £100.00 have FREE courier option

- DELIVERY in the EU … sent via Royal Mail Airmail class post

Up to £2.00 is £1.00 postage, plus £4.00 extra surcharge
Up to £7.50 is £2.50 postage, plus £4.00 extra surcharge
Up to £50.00 is £4.00 postage, plus £4.00 extra surcharge
Up to £100.00 is £8.00 postage, plus £4.00 extra surcharge
Orders over £100.00 is £12.00, plus £4.00 extra surcharge

- DELIVERY outside the EU … sent via Royal Mail Airmail class post

Up to £2.00 is £1.00 postage, plus £6.00 extra surcharge
Up to £7.50 is £2.50 postage, plus £6.00 extra surcharge
Up to £50.00 is £8.00 postage, plus £6.00 extra surcharge
Up to £100.00 is £12.00 postage, plus £6.00 extra surcharge
Orders over £100.00 is £16.00, plus £6.00 extra surcharge

If you are ordering by post or email please add the appropriate charge to your order. If you are ordering online then the P&P charges will be calculated for you and added when you check out.

Standard Delivery prices within the UK are either Royal Mail 1st Class Recorded Delivery or Parcel Post including insurance and packaging. Prices for Europe and the rest of the world are standard Royal Mail Airmail Post.  All our orders delivered by Royal Mail within the UK will require a signature on delivery.  Some orders may be sent via courier, rather than Royal Mail if appropriate, even if courier not selected – in which case we will notify you via email.

Courier delivery will be delivered one day after confirmation of the order by ourselves.  Any order placed after 11am will be processed on the next working day.  Unfortunately we do not have an option to select courier delivery outside the UK mainland. All our orders delivered by courier will require a signature on delivery.

All in stock products are despatched within 48 hrs Monday to Friday. If the product is out of stock we will contact you to advise of earliest delivery date. Orders received after 2pm will be processed next working day.

For any very urgent orders or queries please e-mail or phone us.

RETURNS

If you are unhappy with your purchase, for any reason, please return the goods to us (unused and in their original packaging) within 10 days of receipt, for exchange or full refund, stating your reason for return.

Please note: all postage and packaging costs are the customer’s responsibility when returning items. We cannot be held responsible for goods lost or stolen in transit.

John Arbon Textiles & Fibre Harvest - British makers of yarns and fibres

Welcome to John Arbon Textiles’ website, every page adorned with our luxury yarns & fibre tops, a fine array of woolly wonders.

We develop & make our yarns & tops at our specialist processing & spinning Mill, Fibre Harvest, a haven of enthusiasm & creativity, snug in the heart of North Devon.

The new Mill arrival, Italian cone winder (Gino) has settled in splendidly, whilst Gillian the skeiner (one of our oldest machines at over 100 years of age) has had are-vamp & is running smoother than ever.

Our latest yarn & tops range, Devonia, a beautiful blend of Devon fibres in 14 deep, mottled, irresistible shades, proudly features on the front cover of our latest catalogue.  And our KBN 4ply minis are welcomed into the fold - all 103 Knit By Numbers shades now available in baby 25g hanks, perfect for colour-work.

Throughout the last year Mill Membership numbers have increased monthly & we’re planning more special treats for the Mill Members’ secret web page in 2018.

The fabulous Mill team, led steadfastly by John, are Helena, Jack, Phil & Natasha; our Lynton shop & office, with Juliet at the helm, is run by Ginette, Judi & Natasha (again), whilst Frankie is our roving ambassador.

2018 sees our 4th Mill Open Weekend & Sale on 19th & 20th May, whilst we look forward to attending shows such as Unravel, Edinburgh Yarn Festival, Wonderwool, Woolfest, Fibre East & Yarndale.

Thanks to all our customers for your warm wholehearted support & encouragement.

All the best indeed

John & Juliet

Jarbon




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Copyright © 2018 Jarbon John Arbon Textiles, PO Box 8, Lynton, North Devon, EX35 6WY
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